SquarePeg Studios

Terms and Conditions and Refund Policy 1/8/22

SquarePeg Studios has provided jewellery tuition at the highest level since 2011. We bring professional jewellers and practising artists from near and far to provide our students with an excellent and diverse education in an inspiring and well-equipped learning environment. 

The following terms and conditions must be adhered to, 

1. For peace of mind enrolling, SquarePeg Studios recommend purchasing the optional refund protection offered by We Teach Me, our third-party booking platform, at checkout. (See We Teach Me terms and conditions)
2. On enrolment, the course fees must be paid in full or via our available payment plan options to secure the place.
3. Cancellations 30 days or more before class starts.
   1. SquarePeg Studios will accept cancellations in writing up to one month before the start date of the class. The refund will be the fee paid less a $30 booking fee and administration fee. 
   2. SquarePeg Studios will issue a credit note for the total fees paid if preferred. The credit note can be used for any course or workshop and is valid for twelve months from the issue date. 
4. Cancellations up to 21 days before class starts.
   1. SquarePeg Studios will issue a credit note for the fees paid less the $30 administration fee. The credit note can be used for any course or workshop and is valid for twelve months from the issue date. 
5. Transfers between 21 and 5 days before the class starts will only be processed if the student's place in the course can be filled.
   1. SquarePeg Studios will transfer the student to an alternate date within 12 months of the original booking and issue a $30 administration fee.
6. It is the responsibility of the student to attend all classes. No make-up classes, refunds or credits will be issued for non-attendance of all or part of the course or workshop.
7. Jewellery Studio Bench access is available to students 18 years and older or by special arrangement for younger students.
8. Some of our courses require prior learning and have minimum age requirements. Therefore, please check the course description thoroughly before enrolling.

COVID - 19 Update to terms and conditions as of 27th July 2022. Subject to change as per Government directives.

1. Suppose a class or workshop cannot proceed due to NSW or Federal Government directives. In that case, SquarePeg Studios will transfer the student enrolment to the next scheduled course or workshop date and promptly notify the student of the change.
2. If the new date is not suitable for the student, SquarePeg Studios will issue a credit note for the fees paid to date. The credit note will be valid for twelve months from the date of issue. SquarePeg Studios, at its discretion, may issue a refund less the $30 booking and administration fee.
3. Students attending classes or workshops must adhere to Government guidelines and agree to follow the directions of SquarePeg Studios directors and tutors.