A 4 day course on following days - 

  • Monday @ Waratah Training Restaurant
  • Tuesday @ Waratah Training Restaurant - Community Lunch
  • Wednesday - Work Experience - Location TBA - in the community
  • Thursday @ Waratah Training Restaurant - Yoga, Health & Wellbeing 

This course has been built from listening to people who work in restaurants and cafe's in Traralgon, Morwell, Moe, Glengarry, Churchill and Yallourn North. 

We have had conversations with over 50 local food businesses. 

We ask them what they look for when they employ someone and you would be surprised with the answers. 

Our course is based on those answers. 

We have heard waiters, waitresses, bar managers, barista's, chefs, kitchen hands and almost anyone you can think of who works with food. 

Our four day course covers the things you need to know from the start. 

Our network offers potentials to connect with local people who can make a difference to someone with a passion for food. 

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Class Schedule

Duration: 24 hours 9am - 3pm x 4 days (Mon - Thurs)

What you will learn
  • What is hospitality?
  • Learn how to give excellent customer service.
  • Learn what local businesses want from potential employees
What you will get
  • You will get to meet local hospitality business owners.
  • You will get hands on experience.

What to bring
  • Notebook and pen
What to wear


Appropriate for

Hospitality work - interested or working



Vendor since 2016

The VRI is a project of Traralgon Neighbourhood Learning House Inc in partnership with Reactivate Latrobe Valley Ltd. 

We offer a range of classes, workshops and activities including a growing community garden, artist community gallery - Alt_Art and technical support Fridays - LV Digital Shed. A work for the dole program runs Monday - Friday at the hall and volunteers are welcome to join us in making, sharing and connecting through art, gardening, building, cleaning, cooking and using technology. If you have a great idea for a workshop you would like to run get in touch with us -

We value learning by doing and we make learning fun!

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2 Reviews
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27 February 2018 • Serving the Valley

A fantastic short course to learn the basics of hospitality, led by a team of inspirational and energetic people. Thank you so much for all your help, hugs and hope!


22 February 2018 • Serving the Valley

Thanks so much for this course, the practical training experience and work placement was invaluable.