Terms and Conditions
Run Like Heck! Takes your child's safety very seriously, and goes to lengths to ensure that there are no injuries. We also understand that bumps and bruises can happen, We also ask you to understand the same. By enrolling your child in a Run Like Heck! class, you do so at your own risk and Run Like Heck!, it’s owners, employees and coaches will not be liable for personal injury or loss of property during any of our sessions.
- Class Cancellations - Thunder and Lightning, Heavy rain
For all our outdoor venues, we will try our best to run the classes as scheduled. Classes will be cancelled in the event of heavy rain, thunder, and lightning. The decision will be made by the head coach on the day, at the venue. We will notify you as soon as possible if there is a cancellation, via phone and/or email. If a class is cancelled due to rain, we will arrange a makeup class for you within the same term.
- Makeup class / Refund policy
If a session is cancelled for whatever reason on our side, we will arrange a makeup class for you in the last two weeks of the current term. Makeup classes must be attended within the current term and do not roll over to the next term. If a class is over halfway completed but the remainder is cancelled due to weather, we will add that extra time on to subsequent classes(schedule permitting). We do not offer any refunds.
- Payment policy
Payments must be received in full for the term prior to, or on the first day of term, in the form of cash at the venue or our online booking platform(preferred). If you join the term late the payment will be pro-rated.
- Parent/Guardian attendance
We do not require the presence of a parent/guardian throughout the class, however we do suggest parents watch and encourage their children while they participate in classes. The coaches offer moral support and self esteem boosting, but it's always nice when parents serve as their child's own personal cheering section.
- Class Etiquette
Please arrive on time to your class to enjoy the maximum benefit, also arriving late may disrupt the class for the coach and the rest of the children. In the event you are collecting your child at one of our classes please be on time as Run Like Heck! coaches are not responsible for your child outside of class time. Run Like Heck! has full control over their classes and students, we reserve the right to expel any students on the grounds of unacceptable behavior.
- Class photos/videos
Our coaches take photos/videos of our students from time to time for sharing with parents and for potential promotional usage, which may include our website, Facebook, Instagram and Youtube pages, and flyers. If you object to a photo of your child being taken please inform us in writing by emailing: email@example.com
- Sports attire
It is the responsibility of all parents/guardians to ensure their children are dressed in proper sports attire for each class. You will receive a Run Like Heck! T-shirt upon registering for our classes and everyone should wear the Run Like Heck! t-shirts at all our classes(This will be required by the end of the year). Sports shoes with socks are also required. Flip flops and crocs are not allowed. As the weather begins to heat up, we ask that you ensure that your children have WATER and a hat.
Refunds will not be granted in most cases. As previously stated, make up classes will be given in the event of bad weather. If you absolutely can't make it to a class due to whatever reason, we will do our best to work with you in order to provide you a makeup session for your child/children.