The VRI will notify participants of cancellation of classes at the earliest convenience via the phone number and email provided. If for any reason we need to cancel a class you will be refunded your payment.
The office hours for The VRI are Monday to Friday from 9am - 5pm.
Our tutors and teachers purchase materials and prepare based on your booking. So please check your calendar before you make a booking to ensure you are able to attend.
We know that sometimes things happen and if you are unable to make a class and give us plenty of notice, we may be able to fill that spot and in that instance give you a refund or transfer you to a future class. If we don't fill the booking, we won't be able to offer a refund. You can notify us by emailing email@example.com. Please include your name and the name of the class you have booked into and we will respond to you as soon as possible.
Refunds can not be given for non attendance on the day.