All booking withdrawal requests for our courses must be made in writing to email@example.com
Requests for transfer of booking or full refunds must be at least 5 days before workshop commencing.
Booking withdrawals made 5 days prior to commencement of workshop will be non-refundable, except for exceptional circumstances judged at our discretion. No refunds will be given for withdrawal after the course begins.
We understand that participants may have to miss a session in multiple session workshop. Missed classes will not be refunded. For privacy reasons, workshops are not recorded but all efforts will be made to allow participants to catch up on missed content.
We reserve the right to cancel classes/courses due to minimum numbers. Notification of cancellations will be as soon as possible and usually be sent at least 48 hours beforehand. Under these circumstances a transfer or full refund will be fulfilled on our behalf
If for unforeseen circumstances one class/session, from a course, needs to rescheduled/cancelled we will endeavour to seek a satisfactory resolution of another session provided or appropriate reimbursement.