You see a lot in the media today about finding your purpose, understanding what you are destined to do with your life. But the same thing is important to your businesses. What is the purpose of your business beyond making money (that’s an outcome, not a purpose)? The Purpose of your business is the reason staff work for you and customers buy from you. Do you know what your purpose is? Is it aligned with the needs of your customer? Do you know if you’re still relevant to your customers? If you’re not, then they will find someone else who is. Creating a customer-focused culture is a business opportunity that should not be overlooked. Most businesses are failing when it comes to the customer experience.
This workshop will help you uncover the purpose of your business and how to ensure its relevance to your customers. Whether you are a sole practitioner, a start-up or an SME, being clear on your purpose can create a deeper engagement with your customers and differentiate you from the competition.
Head to our Facebook page for information on parking and getting to the space.
About Sonya Henderson Edbrooke
With a background in managing her own creative businesses and working in other creative agencies and organisations, Sonya understands the requirements and issues faced in running a strategic, profitable business, and the challenges faced in trying to stand out from the competition.
For the past several years, she has focused on mentoring and training businesses through the deep organisational and strategic change required to align the five key areas of their organisations to the needs of their customers and users. She facilitates the transfer of new knowledge and skills so that owners, CEOs and staff can confidently build a customer-centric, solutions-based business that delivers on the needs of their customers and users.
- Learn how to ensure relevance with your customers
- Learn how a clear purpose differentiates your business from the competition.
- How to align it with your vision with the growth of your business
- Customer-focused mentoring from a professional business strategist
- A desire to grow your business
- A pen and notepad
Vendor since 2014
Work-Shop is a creative concept that will broaden your horizons and help you unleash your inner awesome. We provide affordable short courses in life skills and alternative art. We’ve teamed up with Australia’s brightest creative minds to share their knowledge and help teach you a new skill.
From printmaking and stencil art through to music and gardening. From life skills and personal development through to blending tea and parkour, we offer a broad range of fun and creative short courses to suit our time poor lives. We will inspire you to pick up that pen, paintbrush, hammer or sewing machine and flick the switch that will kickstart a whole new way of life.
Locations: Sydney, Melbourne, Brisbane, Adelaide & Fremantle
Work-Shop requires 48 hours notice in writing prior to the class for a full refund or transfer. Refunds and transfers will not be processed if cancellation occurs within 48 hours of the event commencing. If you do miss this window, earn some extra karma points and give your ticket to one of your buddies. For cancellations prior to the 48 hour cut off, email email@example.com to organise a refund or transfer.
We’ll do our darndest to run all scheduled classes, however, let’s face it… sometimes shit happens! Most of our classes must have a minimum of 5 participants before we can put them on. In the event that a class is cancelled, students will be notified via text message or email and entitled to a full refund or credit.
Anyone partaking in any classes or coming to any events at Work-Shop or organised by Work-Shop must agree to these terms and conditions.
1.) LIABILITY WAIVER
- Any damage, loss or theft incurred to personal property property brought into Work-Shop’s premises.
- Any physical injuries sustained as a result of participating in any class or event organised by Work-Shop.
I agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which I might incur whilst participating in classes and/or events organised by Work-Shop.
2.) PHOTO & VIDEO
I agree to give Work-Shop unrestricted publishing rights for any photographs or videos taken at Work-Shop classes and events or on Work-Shop’s premises. (Don’t worry, we’ll only these use to show others how much of a rad time you’re having through social media, newsletters, blogs, website and general Work-Shop promo material)
Work-Shop requires 48 hours notice in writing prior to the class for a full refund or transfer. If you miss this window, earn some extra karma points and give your ticket to one of your buddies. Email firstname.lastname@example.org to organise a refund.
We’ll do our darndest to run all scheduled classes. Most of our classes must have a minimum of 5 participants before we can put them on. In the event that a class is cancelled, students will be notified via text message or email and entitled to a full refund or credit.