Responsible Service of Alcohol (RSA) - VIC
Gain the skills and certification required to responsibly serve alcohol in Victoria. This face-to-face RSA training is mandatory for all staff involved in the sale, service, or promotion of alcohol under general, on-premises, late-night, or packaged liquor licenses.
The course is nationally accredited (SITHFAB021) and approved by Liquor Control Victoria (LCV). It covers recognising intoxicated persons, managing safety in venues, understanding legal responsibilities, and developing professional service practices.
Completion of this course also requires an additional online module from LCV titled Sexual Harassment and Assault: Recognise, Prevent and Respond.
Course Requirements
- Must be 16 years old or above to enroll; RSA certificate valid for use from 18 years old
- Valid for 3 years, followed by a free RSA refresher course online via LCV
- Completion of both face-to-face and online modules required for certification
Assessment
- Active participation, role plays, and a written questionnaire
- 100% pass required on the theory assessment (multiple choice, true/false)
- Three practical role-play scenarios: Drug Affected, Emotional Distress, and No Food
Certificate Issuance
- Nationally Recognised Statement of Attainment: SITHFAB021 RSA will be emailed within 2–3 weeks
- RSA Certificate of Completion downloadable from LCV Learning Hub after online module completion
Details
You will learn
- Gain practical knowledge of responsible alcohol service laws
- Understand intoxication signs and best practices in hospitality settings
- Apply strategies for safe, enjoyable environments and duty of care
You will get
- Nationally Recognised Statement of Attainment: SITHFAB021 RSA via email in 2–3 weeks
- Access to LCV’s online training: Sexual Harassment and Assault module
- RSA Certificate of Completion downloadable from LCV Learning Hub
Appropriate for
Hospitality staff, tourism workers, event staff, winery, brewery, and distillery employees in Victoria who serve or sell alcohol.
Preparation
What to bring
- Photo Identification (e.g., driver’s license, passport)
- USI number (mandatory for certification issuance)
- Pen
What to wear
Neat Casual
Your Teacher
William Angliss Institute
William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.
Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).
Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.
We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.
Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.
Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.
We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.
The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:
- 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
- 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
- 81.5% of course completers received at least one job-related benefit
- 92.1% of our graduates achieved their main reason for undertaking the training
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Responsible Service of Alcohol (RSA) - VIC
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