Responsible Service of Alcohol (RSA) - VIC
Complete your Responsible Service of Alcohol (RSA) certification online via Zoom and meet the requirements set by Liquor Control Victoria (LCV). This course is mandatory for anyone working where alcohol is sold or served across various types of venues in Victoria, including hospitality, tourism, events, and packaged liquor sales.
The course includes an LCV-approved RSA module and an additional online training on Sexual Harassment and Assault: Recognise, Prevent and Respond, to help staff better understand and deal with such incidents in licensed venues.
Upon successful completion of both modules, you will be able to download your RSA Certificate of Completion from the LCV Learning Hub.
Schedule & Assessment
- RSA Course Duration: 6 hours via Zoom
- Sexual Harassment Module: 1 hour, self-paced online via LCV Hub
- Assessment Requirements: Active participation, role plays (Drug Affected, Emotional Distress, No Food), and a multi-part online quiz (multiple-choice and true/false). Must be visible during training; assessment completed in one sitting.
Certification Validity
- Must be aged 16+ to take the course, 18+ to use the certificate
- Certificate valid for 3 years; an online refresher (free) is required every 3 years before expiry
- Refresher available at: https://www.vic.gov.au/responsible-service-alcohol-training
Important Notes
- Enrolment form must be submitted before receiving certificates
- Training resources such as workbooks and fact sheets should be downloaded and ready by training day
Details
You will learn
- Apply RSA practices to foster safe and enjoyable venues
- Understand legal responsibilities and duty of care in alcohol service
- Recognize and manage underage and intoxicated individuals
You will get
- Nationally Recognised Statement of Attainment: SITHFAB021 RSA emailed within 2β3 weeks
- Access to LCV Learning Hub to complete online sexual harassment module
- RSA Certificate of Completion downloadable from the LCV Hub after both modules
Appropriate for
Anyone 16 years or older in Victoria who intends to work in venues where alcohol is sold or served, including hospitality, tourism, events, and packaged liquor stores.
Preparation
What to bring
- Valid photo ID (e.g., driver's license, passport, Keypass, Proof of Age Card)
- USI number is mandatory for certification β visit usi.gov.au to create one
- Notebook and pen for taking notes
What to wear
Neat casual
Your Teacher
William Angliss Institute
William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.
Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).
Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.
We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.
Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.
Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.
We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.
The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:
- 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
- 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
- 81.5% of course completers received at least one job-related benefit
- 92.1% of our graduates achieved their main reason for undertaking the training
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