Transform Mealtimes. Elevate Care. Enrich Lives.
Reimagine the dining culture in aged care. This innovative and practical training empowers staff to deliver safe, dignified, and enjoyable dining experiences that align with strengthened Aged Care Quality Standards (Standard 1 – The Individual and Standard 6 – Food and Nutrition).
Why Choose This Course?
- Boost resident satisfaction and engagement
- Improve staff productivity, retention, and ROI
- Strengthen compliance with Aged Care Quality Standards
Delivery Modes
- Self-Paced Course: Ideal for all staff, featuring five flexible modules supported by onsite champions
- Facilitated Course: For team leaders and supervisors, this version includes five collaborative sessions over six weeks and offers mentorship pathways
Course Highlights
- Interactive and custom online content
- Enhanced understanding of dietary needs, IDDSI levels, and allergen awareness
- Improved mealtime service, safe meal delivery, and complaint handling
Upon Completion
- Self-paced participants receive: Certificate of Participation
- Facilitated course participants receive: Digital Badge, Certificate of Participation, Resident Dining Experience Pin
Schedule & Contact
- Self-paced option accessible anytime online
- Facilitated course runs over six weeks—contact [email protected] for more information
You will learn
- Deliver dignified and enjoyable dining experiences
- Understand IDDSI levels and allergen management
- Embed person-centred mealtime practices
You will get
- Certificate of Participation
- Digital Badge (for facilitated course)
- Resident Dining Experience Pin (for facilitated course)
Appropriate for
All aged care staff including carers, servers, lifestyle team, chefs, kitchen staff, clinicians, allied health professionals, supervisors, and managers
What to bring
- Access to online learning platform
- Interest in improving residential dining
- Commitment to aged care quality standards
What to wear
William Angliss Institute
William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.
Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).
Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.
We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.
Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.
Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.
We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.
The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:
- 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
- 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
- 81.5% of course completers received at least one job-related benefit
- 92.1% of our graduates achieved their main reason for undertaking the training
Have more questions about this class?
Tags:
Resident Dining Experience
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