TERMS & CONDITIONS

By booking a class or course with Usefulbox Sewing School, you agree to these Terms & Conditions and our Studio Etiquette - See below.

All bookings assume you will adhere to these guidelines while attending the studio.

Classes require a minimum of 3–4 students to proceed.

CANCELLATION & REFUND POLICY

When you book a class or course, you are reserving a limited place in a small studio.

If You Cancel

15+ days before start date 

• Full refund.

14 days or less before start date 

• No refunds. 

• One transfer permitted (subject to availability). 

• $25 transfer fee applies. 

• No transfers within 48 hours of class start time. 

• Non-attendance forfeits payment.

5–10 Week Courses (Additional Terms)

• No refunds once the term has commenced. 

• No make-up classes. •

 Missed classes are not credited, refunded, or transferred. 

• Your place is reserved for the full term.

If Usefulbox Cancels

You will be offered either: 

• A transfer, or 

• A full refund.

Gift Cards

• Gift cards are non-refundable and not redeemable for cash.
• Standard cancellation terms apply once a booking is made using a gift card.

Refunds and exchanges of products

• If you have purchased a faulty product we can offer a refund or exchange. For change of minds, the product must be unused and we can provide an exchange or store credit.
• Further, anyone partaking in any classes or coming to any events at Usefulbox Sewing School or organised by Usefulbox Sewing School must agree to these terms and conditions.

CODE OF CONDUCT

Welcome to Usefulbox Sewing School. Our school is dedicated to fostering a supportive, creative, and inclusive environment where members of all skill levels can share their passion for sewing. To ensure the best experience for everyone, we've established the following Code of Conduct.

Liability Waiver

You agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which you might incur whilst participating in classes and/or events organised by Usefulbox Sewing School

Photos and Video

You agree to give Usefulbox Sewing School unrestricted publishing rights for any photographs or videos taken at Usefulbox Sewing School classes and events or on Usefulbox Sewing School premises. (For use of Usefulbox Sewing School marketing materials).

Respect and Inclusivity

Respect for All: Treat all members with respect, kindness, and dignity. Discrimination or harassment of any kind based on race, gender, sexual orientation, disability, physical appearance, age, or religion will not be tolerated.

Inclusive Language: Use inclusive and welcoming language. Avoid stereotypes and respect people’s choices, experiences, and identities.

Safety and Responsibility

Safe Practices: Follow all safety guidelines related to sewing equipment and materials. Report any broken or unsafe equipment to a teacher immediately.

Personal Responsibility: Be responsible for your own equipment and supplies. Respect the belongings of others and the studio’s shared resources.

Collaboration and Sharing

Helping Each Other: Foster a collaborative environment. Members are encouraged to share skills and provide constructive feedback.

Honest Feedback: Give honest, respectful feedback when requested. Constructive criticism should be aimed at sewing projects, not at individuals.

Credit Original Work: Always credit the original designers, patterns, or inspiration for your projects when sharing in the studio or on social media.

Attendance and Participation

Regular Attendance: Regular attendance is encouraged to foster a strong community and also impacts class numbers and if that class can go ahead. Notify us if you will be absent for an extended period as your booking could have been taken by another willing student.

Active Participation: Engage actively in studio activities and discussions. Your ideas and contributions help enrich our community.

Conflict Resolution

Addressing Issues: If conflicts arise, address them respectfully and seek mediation from studio teachers if necessary.

Adherence to Code of Conduct

Upholding the Code: By joining Usefulbox, you agree to abide by this Code of Conduct. Violations may result in a warning or, in severe cases, removal from the studio.

Respect for All: Treat all members with respect, kindness, and dignity. Discrimination, harassment, or any form of racist behaviour or language will not be tolerated. This includes, but is not limited to, remarks based on race, gender, sexual orientation, disability, physical appearance, age, or religion.

Inclusive and Respectful Language: Use language that is inclusive and welcoming. Offensive language, slurs, or derogatory comments are strictly prohibited. Be mindful that jokes or remarks that demean others, even if not intended to hurt, can be harmful and are not acceptable.

Positive Communication: Engage in positive and respectful conversations. Avoid topics that are likely to upset or offend others. This includes avoiding heated political discussions or other contentious topics not related to the activities of the sewing studio.

Feedback with Compassion: When giving feedback, do so with compassion and respect. Be sensitive to the feelings of others and offer constructive critiques that aim to uplift and assist, rather than demean.

Addressing Unacceptable Behaviour: If you witness or are subject to unacceptable behaviour, please report it to the teachers promptly. Confidentiality and appropriate measures will be taken to address the issue.