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Managing People for High Performance

Soft Skills for Hard Results

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What you will learn by attending this program: The objective of this program is to teach managers the people management skills that are associated with high-performance. There is no other program like this in Australia, drawing on the best available knowledge in behavioural science combined with many years of practical experience and application.

It's about taking advantage of the day-to-day conversations you have with employees and using those opportunities to drive performance - through what you say and how you say it.

The Program will cover the following topics:

  1. Your Invisible business:
    • This part of the program provides a model for thinking about organisations in a different way – it’s a prompt for thinking about the invisible part of your organisation and how it adds to profitability, and how you can grow it.

  2. Training, Learning and Knowledge
    • As a manager, how do you learn? In this part of the program you'll learn how you can develop your knowledge as a manager and how you can accelerate your own learning and the learning of others. You'll also learn about the difference between verbal knowledge and skill based knowledge and the best ways to transfer valuable knowledge from an experienced employee to a less experienced employee.

  3. Leadership Styles
    • This part of the program covers the leadership styles that have been shown to be most effective.  You'll learn about different styles of leadership and how each impacts on the productivity of a team.

  4. Bases of Power
    • Where does your power come from as a manager? You'll learn about how to develop your power base so that you can become a more influential leader.

  5. Providing employees with direction to achieve high performance
    1. This part of the program covers the importance of providing employees with direction. You'll learn about why providing employees with direction is critical to high performance. You'll also learn about goal setting research, what it tells us about motivating people and about how you can use this knowledge in your day-to-day conversations to provide employees with direction and drive performance.

  6. Providing employees with feedback to achieve high performance
    • This part of the program covers the importance of providing feedback in order to achieve high levels of performance. You'll learn about what the research tells us about feedback and performance and about when to use positive feedback and when to use negative feedback and how to shape performance through feedback.

  7. Unlocking human potential
    • This part of the program shows (based on research evidence) how the negative, or positive beliefs we have about employees can lead them to behave accordingly. We cover how different work environments can impact on a person’s ability to realise their potential. And you’ll learn how you can use this knowledge to unlock the potential of your work team.
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What you will learn
  • Participants will learn about the Invisible part of their business that is critical to success, leadership styles, and how to motivate and mobilise a team of people.
What you will get
  • The objective of this program is to teach managers the people management skills that are associated with high-performance.
  • Morning tea, lunch and afternoon tea will be provided.
Parking Info

iHarvest is located at the Brimbank Council Head Office complex in Sunshine (next door to the library). There is parking behind the building.

What to bring
  • A pen to take notes.
What to wear

Smart casual

Appropriate for

Managers and business owners

John Girardi has had more than 20 years’ experience working at a senior level within the Human Resources discipline and delivering management training to hundreds of managers.

 John has had extensive experience with delivering HR services in a wide variety of industries, including manufacturing, supply chain, pharmacy, and government. He as a HR Manager in the Department of Premier and Cabinet in Queensland, and as a HR manager at Linfox, where he worked at one of Coles’ largest distribution centres in the country, managing the HR function for a site that employed more than 500 employees.

More than 20 years ago, John developed an interest in the invisible side of organisations. It was the subject of his Master’s thesis. This is the side of a business that you can’t value by looking at financial statements, but research, and our experience with organisations, shows that these aspects of a business have an impact on profits.

John draws on extensive experience in the HR discipline, a Masters of Business, and a Post-Graduate diploma in Psychology. He also lectured in Organisational Behaviour at Queensland University of Technology.

John is interested in things like employee motivation and how to build it, the skill-level of a workforce, why some employees go above and beyond (and how to develop that work ethic), morale, energy, and communication (particularly management communication, such as providing direction and feedback to a team). He is particularly interested in how to develop managers so that they can grow this side of a business.

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Refund & Cancellation Policy

Girardi Human Resource Services requires 48 hours notice via email prior to the start of a class or event for a full refund or transfer.  Refunds and transfers will not be processed if cancellation occurs within 48 hours of the event commencing. We do not offer refunds for missed classes. There are no fees for refunds or transfers. For cancellations prior to the 48 hour cut off, email Girardi Human Resource Services to organise a refund or transfer

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Terms & Conditions

Refunds accepted up to 3 days prior. In cases of emergency, where you can't make it to a workshop at short notice, we are happy to transfer your booking to another program or person.

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