SquarePeg Studios

SquarePeg Studios has provided the highest-level jewellery tuition since 2011. We bring professional jewellers and practising artists from near and far to provide our students with an excellent and diverse education in an inspiring and well-equipped learning environment.

The following terms and conditions must be adhered to on enrolling in a SquarePeg Studios Class:

For peace of mind enrolling, SquarePeg Studios recommends purchasing the optional refund protection offered by We Teach Me, our third-party booking platform, at checkout. (See We Teach Me terms and conditions)

1. To secure their place, the customer must pay the course fees in full or in instalments via the payment plan option.
2. Some courses and workshops require prior learning and have minimum age requirements. Therefore, please check the course description thoroughly before enrolling. These terms and conditions apply to all enrolments.
3. It is the student's responsibility to attend all classes. No make-up classes, refunds, or credits are issued for non-attendance of all or part of the course or workshop. We recommend the optional refund protection if a student has health issues that may impact their attendance.

A. Cancellation and transfers: 30 days or more before class starts - Refund or Credit Note

i. SquarePeg Studios will accept written notification via email of cancellation up to one month before the class’s start date.
ii. SquarePeg will issue a refund of the fee paid minus a $50 booking fee and administration fee.
iii. If preferred, SquarePeg Studios will issue a credit note for the total fees paid. The credit note can be used for any course or workshop and is valid for twelve months from the issue date.

B. 21 – 30 days before class starts – Credit Note.

i. SquarePeg Studios will accept written notification via email of cancellation between 21 and 30 days before the class’s start date.
ii. SquarePeg Studios will issue a credit note for the fees paid, less the $50 administration fee. The credit note can be used for any course or workshop and is valid for twelve months from the issue date.

C. 21 – 7 days before the class starts – Transfer subject to conditions.

i. SquarePeg Studios will accept written notification via email of a request to transfer.
ii. Transfer of the student to another date will only be processed if the student’s place in the course can be filled.
iii. If the student’s place in the original booking can be filled, SquarePeg Studios will transfer the student to an alternate date within 12 months of the original booking and issue a $50 administration fee.

D. 7 days before the class starts – No refunds, credits, or transfers

Within 7 days of the class start date - there will be no refunds, credits, or transfers

• Due to the small class sizes and preparation required, we cannot refund, credit, or transfer bookings made within 7 days of the start date.

• Refund Protection (if purchased) may still apply through WeTeachMe’s policy.

  • Students are welcome to send someone in their place if they cannot attend (subject to any class skillset pre-requisites being met)

E. SquarePeg Studios reserves the right to cancel any class.
a. SquarePeg will advise of class cancellation via email of cancellation as soon as practicable.

i. Please note that SquarePeg Studios does not accept responsibility for travel or accommodation expenses incurred.
ii. In the event your class is cancelled, you will be offered a choice of the following;
iii. Full Refund or 1
iv. Transfer to the next available date or
v. Credit note with a one-year validity

F. In the case of a significant schedule change or if the student cannot attend the new start date entirely:

The student may choose from the following options:

I. A credit note valid for one year, or

ii. A transfer to another course or a future date within 12 months, or

iii. A full Refund.

Please note:

SquarePeg Studios does not accept responsibility for travel or accommodation expenses incurred due to schedule changes.

Gift Voucher Terms & Conditions can be found here: https://weteachme.com/pages/sales-and-refunds and via our FAQ information on our website.