Advanced RSA - Late Night Trading Managers & Supervisors (Face to Face) - VIC

Developed by William Angliss Institute in partnership with the Liquor Control Victoria ,  this course is designed for licensees, managers and staff of late night venues who often face a range of challenges and behaviours. This course will cover topics to help you deal with the risk management and compliance issues you face as a night manager.  Topics include: Managing anti-social behaviour. Managing medical events, including overdoses. Managing a security team. Managing emergencies or criminal acts effective tools and systems for your venue preparing for compliance inspections Structure of course: Course commences with an online learning component relating to the legislation and intent of Victorian liquor laws. Once the course is booked and paid, you will be emailed a username and password which will give you access to the online learning component. Please note that the online component needs to be completed prior to attending the face to face training. Face to face training course (1 day), including workshops and activities and Q&A sessions with industry experts and authorities. Submission of assessment portfolio. Tools developed in training are to be implemented in your venues. If you have any further queries, please call short course on 03 9606 2202 or email ShortCourses@angliss.edu.au ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Testimonials “I found the course to be of great value to further my skills as a Venue Manager.  The biggest problem with our industry is that there is little to no training offered by industry for bartenders that have been promoted to a managerial role, most of the time they are thrown into the position after a superior leaves, often in a sink or swim environment.  These people may have never had to liaise with VicPol, Licensing, Council or other authorities and it can be a very daunting task and being able meet with them and ask questions was a very beneficial thing. I got the most out of talking with the Fire Brigade on Essential Services and the rules and guidelines that need to be adhered to. Being able to meet and share experiences with other managers from different types of venues was another great part of the course, being able to listen to how others have handled situations and problems was a great learning experience for me and I have been able to put some of these into practice in my venue. I would highly recommend that all managers attend this course.” Andrew Buntine - Katuk (Pratt Hospitality Group) ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ “I have several talented young venue managers and I need them to be able to handle a range of social and compliance issues, as well as meet business imperatives. I believe the Advanced RSA course will give them the tools to protect my businesses, but will also build their confidence and enhance their problem-solving skills and their careers.” Camillo Ippoliti - Revolver, The Toff in Town, Cookie, Boney ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ “I was involved in the Pilot program for this course and was pleased to be able to discuss the issues involved in managing late night venues. I put ideas forwarded and got great insights and ideas from other managers. We also started to develop some good systems and ideas to use in real practice.” Grant Gould - Rooftop bar and Cinema, Mesa Verde. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ “A course for managers of high risk venues must be current and must be delivered by experts and specialists that share that environment with us. The content is relevant to managers needs and provides opportunity to gain first hand advice guidance in relating learnings to manager’s specific venues.” Terry O`Malley – Security Manager and educator.

William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.

Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).

Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.

We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.

Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.

Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.

We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.

The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:

• 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
• 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
• 81.5% of course completers received at least one job-related benefit
• 92.1% of our graduates achieved their main reason for undertaking the training