RSA Training - SITHFAB021 | Mandatory for Alcohol Service
AU$65.00

Provide Responsible Service of Alcohol - SITHFAB021 RSA (FACE TO FACE) - VIC


Next Available: Wed, 16 Jul 9:00AM (AEST)
(+10 more dates)
6 hours

Description

RSA Training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licenses. This course applies to any staff in Victoria working where alcohol is sold or served, including all types of hospitality, tourism and events venues. Packaged liquor outlets and wineries, breweries and distilleries. RSA training covers the following:- How to recognise and professionally deal with intoxicated customers and underage persons. Creation of safe and social atmospheres' at venues. An understanding of liquor licensing requirements of staff enabling course participants to be industry ready and confident. The Nationally Accredited Statement of Attainment SITHFAB021 RSA describes: The performance outcomes. Skills & knowledge required to responsibly sell or serve alcohol Covers RSA sill and knowledge requirements common across Australia (In some cases after completion of this unit, some jurisdictions liquor authorities require candidates to complete a bridging course to address the specific differences between states and territories). Please Note: Learners must be 16 years of age and over at the time of course commencement, students will not be able to use the LCV RSA certificate until they are age of 18th years old. The LCV RSA certificate is valid for three years, and then student's will need to complete and online RSA refresher course every 3 years and before their RSA certificate expiry date. The Online RSA refresher course is Free. To complete online RSA refresher course, please visit: https://www.vic.gov.au/responsible-service-alcohol-training#rsa-refresher-course. Enrolment form MUST be completed prior to recieving both certificates  Assessment: You will be assessed on: active participation role play answering questions. Assessment 1: Questions This assessment consist of three parts: Part 1: Multiple-Choice- Single correct answers. Part 2: True of False Statements Part 3: Multiple-choice-Multiple correct answers ( as stated per question) The passing score is 100%. Assessment 2: Role Play x 3 Three separate role-play scenarios Role-play 1: Drug Affected Role-play 2: Emotional Distress. Role-Play 3: No Food If you have any further queries, please call short course on 03 9606 2202 or email ShortCourses@angliss.edu.au
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What you will learn

  • - Skills and Knowledge necessary to contribute a safe, enjoyable environment in licensed premises.
  • - An understanding of alcohol, liquor laws and your responsibilities as a server.
  • - Best practice strategies for responsible service, harm minimisation and duty of care. 

What you will get

  • Student will receive two RSA certificates via email upon successful course completion 1- Liquor Control Victoria (LCV) branded RSA certificate, issued within 24 hours of course completion, this Certificate is valid for use in Victoria only.2- Nationally Recognised Statement of Attainment: SITHFAB021 RSA- will be emailed from: noreply@myequals.net , within 2-3 weeks
  • - Employment Skills

What to bring

  • Photo Identification (ie..driver's license, passport, etc). 
  • - To get the RSA certificates, USI number must provide, to create your USI number, please visit:  http://www.usi.gov.au/Pages/default.aspx
  • Pen

What to wear

Neat Casual


William Angliss Institute

Vendor since 2025

William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. From careers in restaurants to leading some of the world's biggest travel brands, you'll find our graduates all over the world.
We pride ourselves on our people who are passionate and dedicated. With long-standing industry ties, they contribute their knowledge and experience in delivering training of the very highest standard.

Highlighting our deep industry connections, 86.3% of employers stated that they would recommend William Angliss Institute (William Angliss Institute of TAFE (3045) 2020 RTO Performance Summary Report, Department of Education and Training, Victoria 2020).

Named Large Training Provider of the Year at the 2021 Australian Training Awards our position as a leader in education has been long standing, building on over 85 years of experience.

We provide training for local and international students based on campus or participating in workplace training. With around 23,000 students enrolling each year, we offer programs including short courses, VET in Schools, accredited traineeships and apprenticeships, certificates, diplomas and advanced diplomas, short courses, graduate certificates, bachelor and master degrees. If you're looking to start your career or advance your position, we have training to suit your needs.

Our main campus in the heart of Melbourne is complemented by a campus in Sydney and offices in Brisbane, Adelaide and Perth, servicing both metropolitan and regional areas across the country and in every state and territory in Australia.

Internationally we continue to develop program offerings with four joint-venture campuses in China, a Tourism Continuing Education & Training (CET) Centre in Singapore, a partnership in Sri Lanka and two partnerships and a representative office in Vietnam.

We have also earned a strong global reputation through the delivery of innovative training solutions and consultancy services to clients across Australia and abroad, including off-shore project development work with industry, governments and development-aid agencies.

The National Centre for Vocational Education and Training (VET student outcomes 2023, National Centre for Vocational Education Research, 2023) reported:

  • 84.6% of students who completed a course at William Angliss Institute stated that they would recommend us
  • 92.4% of our graduates were satisfied with their training overall (higher than the average for TAFE Institutes in Victoria and TAFE Institutes Australia)
  • 81.5% of course completers received at least one job-related benefit
  • 92.1% of our graduates achieved their main reason for undertaking the training
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