Anyone partaking in any classes or coming to any events at Otao kitchen or organised by Otao kitchen must agree to these terms and conditions.
1.) LIABILITY WAIVER
I agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which I might incur whilst participating in classes and/or events organised by Otao kitchen
2.) PHOTO & VIDEO
I agree to give Otao kitchen unrestricted publishing rights for any photographs or videos taken at Otao kitchen classes and events or on Otao kitchen premises. (For use of Otao kitchen marketing materials).
Otao kitchen requires 48 hours notice in writing prior to the class commencing for a refund, transfer or credit.
In the event that a class is cancelled by Otao kitchen, students will be notified via text message or email and entitled to a full refund, transfer or credit.
- Refund and transfer requests. Refunds, transfers or credit will not be processed if you cancel within 48 hours of the class or event commencing. To request a refund or transfer, Otao kitchen requires at least 48 hours notice via email prior to the start of a class or event. Please email firstname.lastname@example.org to organise.
- Partial refunds. Otao kitchen has the right to issue a partial refund, (i.e., A % of the total order) and to retain any booking and processing fees associated with the order.
- Missed classes. Otao kitchen does not offer refunds, transfers, or makeup sessions for missed classes. If you can't make a class, you can arrange with Otao kitchen to send someone else in your place.
- Cancelled class/event. In the event that a class is cancelled by Otao kitchen, students will be notified via text message or email and entitled to a full refund, transfer or credit.