The Auslan Company requires at least 10 people to enrol in a course for it to go ahead (except for USB / online course). In the event that the course is cancelled for any reason then a full refund will be made back to the card used to pay for the course. If people want to cancel their place in the course then they must provide 7 days notice. However there will be situations that cannot be avoided so The Auslan Company will take into consideration your reasons for cancelling in the week prior to the course going ahead.
With the Learn Auslan USB's we provide them pre-loaded with the video. Once your purchase is confirmed we will post out the USB to you. There is no class to go to or minimum enrolment numbers like with face-to-face courses. In the event that a USB does not work then please inform us and we can offer you a free replacement and you can return the non working USB to us (53 Highland Drive, Pakenham, Vic 3810).
All information collected (names, address, mobile numbers) will remain on WeTeachMe database and not shared with anyone else except The Auslan Company's administration team (enrolment details and postage information for USB's) and the course teacher (names of those enrolled in a course). All credit card details are kept securely by WeTeachMe and the information used only to provide for a refund (only Darren can access this information).
- If a USB does not work properly please return it for a refund and we will replace it free of charge.
- If a course is cancelled we will notify you and provide you with a full refund to the card you paid with.
- Refund policy not applicable to online course